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Jersey Consumer Council

Welcome to the Jersey Consumer Council

The Jersey Consumer Council was established by the States in 1995 to ‘seek information, investigate, highlight and publicise anomalies and irregularities in consumer affairs and to encourage good trading practices by local business'. In addition, the Consumer Council seeks to promote good trading practices, the ability to exercise individual rights, value for money and adequate compensation. A regular newsletter is published to inform the public about the work of the Council and also any news which is of interest to consumers.

 
Jersey Consumer Council is moving

Jersey Consumer Council is moving On Thursday 15 December

We are moving to:

Liberation Place
St. Helier
JE1 1BB

Telephone 611161 - unchanged
Email - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it - unchanged

Please be patient as our telephones and technology may take a day or to be operational

We wish you a Very Merry Christmas and a Happy New Year

 
Watch out for Scammers
Watch out for Scammers
SCAMs are THE GROWTH INDUSTRY

Fake lotteries and prize draws, bogus psychic predictions, ticket website, holiday clubs, computer fix it calls, get rich quick investments and miracle health cures are just some of the many tricks that scammers try; the tactics that these conmen use are so powerful that it can be difficult to say no.

Do not be tempted to pass on your personal details to anyone who contacts you out of the blue. Remember if it is too good to be true then it probably is.

Scammers are becoming more inventive in conning people out of their money using 
  • Direct Mail Shots
  • Emails
  • Phone calls – cold calling
 As well as the use of advancing communication methods, are all examples of ways used to ‘con’ or ‘scam’ people.

Examples include:
  • Mail Shots telling YOU that you have won a prize?
  • Emails which look real because they carry a ‘logo’ claiming that there is some problem or other with your bank or credit card account
  • Other emails that claim to be official from the Inland Revenue Service or Student loans etc saying you have some money due to be refunded to you 
  • Telephone calls explaining that your computer is at risk and in order to remedy the problem they need money, your details or access to you computer
  • Ticket scam websites
  • Fake holiday clubs
Read more...
 
Newsletter 51 - December 2011

We have issued our latest newsletter. 

You can view a pdf copy ofthe newsletter now by clicking on this link.

 
Newsletter 50 - September 2011

We have issued our latest newsletter. It is our 50th!

You can view a pdf copy ofthe newsletter now by clicking on this link.

 
Protect Your Money

Protect Your Money is a new consumer education initiative from the Jersey Financial Services Commission. The aim of this website is to provide consumers with clear, impartial information and guidance in relation to financial products, so that they can have greater control of their financial affairs and the confidence to make informed decisions when choosing such products.

The link to the site has been added to our Links section but if you want to visit the site directly, please click on this link. 

 

 
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