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Jersey Consumer Council

Primary Health Care Working Group

Concerns about the costs of GP & dental care bills have been raised by Islanders and professionals alike.  Earlier this year, Dr Iona Heath, President of the Royal College of General Practitioners spoke critically of Jersey’s existing “pay-per-visit” arrangements, noting that “payment for attendance worsens health inequalities.”

 In response to growing public interest, the Consumer Council is setting up a working group to explore public perceptions relating to healthcare costs, to include dental, doctor and alternative therapy service provision and costs.

The Primary Healthcare Working Group will look to draw on a breadth of experiences from patients, charities, parents’ groups, young people as well as service providers including doctors, dentists and alternative therapists.  The group will aim to identify what consumers like and dislike when purchasing healthcare products and services.

The working group will aim to take structured debate forward to the decision making bodies and to work with the right people to get consumer concerns addressed.  In addition, the group will seek to acknowledge good trading practices that consumers do like.

Applications for membership of the user group are now open.  Following the development of the group’s membership, a formal response to the Health and Social Services 2012 White Paper will be the first job for the Consumer Council’s Primary Healthcare Working Group.

Group members are expected to join and contribute for a two year period of office. It is anticipated that the User Group will meet quarterly.

If you would like to join the working group and feel that you have something to contribute then get in touch via post or email with a letter to support you application, detailing the reasons you would like to become a group member, including your name, postal address, email address and telephone number no later than 16 May 2012.

 
Welcome to the Jersey Consumer Council

The Jersey Consumer Council was established by the States in 1995 to ‘seek information, investigate, highlight and publicise anomalies and irregularities in consumer affairs and to encourage good trading practices by local business'. In addition, the Consumer Council seeks to promote good trading practices, the ability to exercise individual rights, value for money and adequate compensation. A regular newsletter is published to inform the public about the work of the Council and also any news which is of interest to consumers.

 
Newsletter - April 2012
Our latest newsletter is being distributed this week.  If you would like to read an online copy in the meantime, please click here to view the newsletter.
 
Jersey Consumer Council is moving

Jersey Consumer Council

We have moved to:

Liberation Place
St. Helier
JE1 1BB

Telephone 611161 - unchanged
Email - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it - unchanged

 
Watch out for Scammers
Watch out for Scammers
SCAMs are THE GROWTH INDUSTRY

Fake lotteries and prize draws, bogus psychic predictions, ticket website, holiday clubs, computer fix it calls, get rich quick investments and miracle health cures are just some of the many tricks that scammers try; the tactics that these conmen use are so powerful that it can be difficult to say no.

Do not be tempted to pass on your personal details to anyone who contacts you out of the blue. Remember if it is too good to be true then it probably is.

Scammers are becoming more inventive in conning people out of their money using 
  • Direct Mail Shots
  • Emails
  • Phone calls – cold calling
 As well as the use of advancing communication methods, are all examples of ways used to ‘con’ or ‘scam’ people.

Examples include:
  • Mail Shots telling YOU that you have won a prize?
  • Emails which look real because they carry a ‘logo’ claiming that there is some problem or other with your bank or credit card account
  • Other emails that claim to be official from the Inland Revenue Service or Student loans etc saying you have some money due to be refunded to you 
  • Telephone calls explaining that your computer is at risk and in order to remedy the problem they need money, your details or access to you computer
  • Ticket scam websites
  • Fake holiday clubs
Read more...
 
Newsletter 51 - December 2011

We have issued our latest newsletter. 

You can view a pdf copy ofthe newsletter now by clicking on this link.

 
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