SCAMS - Don't be an easy Target

As the instances of scamming rises, especially  on-line, we have a number of articles you will find of interest on what exactly scams are, how they work and  what you should do if you think you have been scammed.
Click here to link to one of these articles.

Click here to view the Office of Fair Traing article on 'Scamnesty', their last report into online scamming.

Other Scams Information:

Older consumers are more likely to be targetted but victims are most common in the 35 – 44 year age bracket. 48% of entire UK population are targetted at some point  Why do most scams work – They appeal to trust and authority and the clouding of sensible decision making by the offer of huge rewards or by making people focus on potential losses. In addition, a scam sometimes appears worth the risk as it is only a small one.
1. Always shield your PIN and don't ever send it over the internet or disclose it to anyone. Your bank or the police will never phone you and ask you to disclose it.
2. Consider your card details to be as valuable as cash – in the hands of a criminal there is no difference. 
3. Keep your PC protected by using up-to-date antivirus software. Try to ensure you have the latest operating system and web browser.
4. Shop only on secure websites. Before submitting card details, look for a padlock or an unbroken key symbol on your web browser.
5. Also check that the internet browser address changes from "http" to "https" to indicate that you have a secure connection.
6. Sign up to Verified by Visa or MasterCard SecureCode when given the option. Such systems provide an added level of security as you must register a password with your card company.
7. Check receipts against card and bank statements regularly. If you find an unfamiliar transaction contact your bank or card company immediately. Shred or completely destroy all documents that contain personal details and don't keep such documents in your car or handbag.
8. Try not to let your card out of your sight when making a transaction at restaurants, bars and clubs.
9. Don't use a cash machine that appears to have been tampered with. Report it immediately to the bank concerned.
10. Don't be distracted or accept help from apparently well-meaning strangers while using a cash machine. If someone is crowding or watching you, cancel the transaction and use another machine.
11. When buying tickets online check with the venue to find out when they are being released and sent out. Also check that you know the geographic address of the website company and that they have a working landline phone number. Make sure there is a refund policy in case something goes wrong.
12. When dealing with tradesmen never hand over a cash deposit, be wary of special offers or warnings about your home and don't agree to a trader starting any work straight away. Take time to consult with someone you trust for a second opinion and speak to friends, family or neighbours before making any decision.

See more information below:

Our latest December newsletter has been published. 

If you would like to download an electronic copy, please click on this link. 

The Jersey Consumer Council is currently promoting existing and new offers for the elderly in the form of an “OAP Discount” initiative. In our last newsletter, we requested  businesses in the Island to contact the Council to advise of any discount or advantage for OAPs that were or may be on offer. The Council has had a reasonable response so far but believes with more help from businesses it could become more widespread and, therefore, more valuable to our elderly residents in the Island. It should also benefit a business as we intend to give this on-going Island-wide publicity.